JunubPay is a non-bank digital app that gives everyone access to the financial system through a smartphone. With an internationally accepted prepaid Visa, conducting transactions with JunubPay is as simple as sending a message. At JunubPay, everything we build is rooted in trust, the foundation of financial freedom.
From creating your account to sending money or paying bills, JunubPay makes every step fast, secure, and easy to understand.
Articles in this section typically contains a list of questions and their corresponding answers.
You can top up using multiple methods including mobile money (MTN MoMo, Airtel), debit or credit cards, bank transfers, or through a JunubPay agent. Simply go to “Add Money” in the app and choose your preferred option.
The sender can transfer funds to your JunubPay wallet using your phone number, email, or by scanning your unique QR code. You can also send them a payment request directly from the app.
Yes. JunubPay is protected by advanced security technologies, including PCI DSS v4.0 certification, two-factor authentication, PIN, and end-to-end encryption. We meet the highest international standards to keep your data and money safe.
Absolutely. You can use your JunubPay virtual Visa card to shop online, subscribe to services like Netflix, Spotify, or make payments wherever Visa is accepted globally.
Top-up failures may happen due to insufficient mobile money balance, incorrect card details, network issues, or exceeding your daily transaction limit. Try again or contact support if the issue continues.
Yes. Limits may vary depending on your account level, country, and regulatory rules. You can view your transaction limits in your wallet settings or contact support for more details.
This could be due to currency conversion rates, processing fees, or third-party gateway deductions. All fees are shown before confirming any transaction.
The minimum top-up for USD is $5. For other currencies, it is the equivalent of $5 in that currency.
First, check your transaction history to confirm the status. If funds are still missing after 10 minutes, contact JunubPay support via the app or email with your transaction ID.
Yes. You can top up your JunubPay account using supported crypto wallets. Go to “Top Up,” select “Crypto,” and follow the instructions to send from your preferred crypto platform.
Real stories from real users, changing lives with JunubPay
Juba, South Sudan
“For the first time in my life, I have a Visa card I can use online. With JunubPay, I shop, pay bills, and even subscribe to Netflix right from South Sudan. No bank, no stress. It’s a game changer!”
Sydney, Australia
“Sending money home to my family used to be slow and expensive. With JunubPay, I send directly to their wallet in minutes. No agents, no queues — just peace of mind.”
Juba, South Sudan
“My kids are in school in Uganda, and supporting them used to be a nightmare. Now I just log in to JunubPay and send school fees straight from my wallet. It’s faster and cheaper than anything I’ve ever used.”
Chicago, USA
“I needed to pay a tour company in Juba. A friend told me about JunubPay, and I was able to top up using my card and send payment instantly. It felt just like using PayPal — fast and reliable.”
Juba, South Sudan
“We help students connect with universities abroad. Before JunubPay, sending application fees could take over a month. Now we pay instantly — no delays, no paperwork. This has truly changed our operations.”
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